Visa Expert
Delhi 3+ Full Time
Job Summary
Rahi Gateways Pvt. Ltd. is looking for an experienced and detail-oriented Visa Expert to handle end-to-end visa processing, documentation, and client assistance for international travel. The ideal candidate should have strong knowledge of visa procedures, embassy requirements, and excellent communication skills to ensure a smooth and efficient visa application process.
Responsibilities
- Handle end-to-end visa processing (tourist, business, student, etc.) for various countries
- Guide clients on visa requirements, documentation, and application procedures
- Liaise with embassies, consulates, and visa facilitation centers
- Stay updated on changing visa rules and immigration policies
- Maintain accurate records of applications and follow up on pending cases
- Resolve client queries related to visa status and documentation issues
Experience Required
- Minimum 3+ years of experience in visa processing and documentation.
- Prior experience in a travel agency, visa consultancy, or immigration services is preferred.
- Hands-on experience handling visas for destinations such as USA, UK, Canada, Australia, Schengen countries, UAE, Singapore, Thailand, and other international destinations.
Key Competencies
- Strong knowledge of international visa procedures.
- Excellent documentation and verification skills.
- Attention to detail and high level of accuracy.
- Strong communication and interpersonal skills.
- Customer-focused approach.
- Time management and multitasking abilities.
- Problem-solving and analytical thinking.
- Ability to work under deadlines.
- Professional ethics and confidentiality.
- Team collaboration and coordination.
Qualifications
- Bachelor's degree in any discipline.
- Certification or training in visa processing, travel management, or tourism will be an added advantage.
- Good command of spoken and written English and Hindi.
Technical Skills
Proficiency in MS Office (Word, Excel, Outlook, PowerPoint). Experience with visa portals such as VFS Global, BLS International, TLScontact, and embassy application systems. Knowledge of online visa application forms and appointment scheduling systems. Experience using CRM or travel management software is preferred. Strong internet research skills for tracking embassy updates and visa regulations. Ability to maintain digital records and documentation accurately.